PAYMENT POLICY
Last updated: 6 January, 2026
This Payment Policy describes how payments, transactions, withdrawals, and other financial operations are managed on csgoskins.org (the “Website” or the “Platform”).
This Policy should be read in conjunction with our Terms and Conditions, Privacy Policy, and Cookie Policy.
The Platform is operated by KATMIZ TECH LTD, a company registered in England and Wales under company number 16704503, with its registered office at 33 Queen St London, London, England, EC4R 1AP (hereinafter referred to as “Company,” “we,” “us,” or “our”).
1. Payment Processing
All payments on the Platform are handled through authorized third-party payment providers.
The Company does not retain full payment card numbers or sensitive authentication details.
The Company does not maintain internal user wallets or hold user funds. All payments are processed and settled by our payment partners in accordance with relevant regulatory requirements and card network rules.
2. Accepted Payment Methods
Currently, the Platform supports payments via credit and debit cards.
Supported currencies may include, but are not limited to:
EUR
USD
AUD
Availability of specific currencies or card types may vary depending on the payment provider, issuing bank, or the user’s location.
3. Nature of Transactions
The Platform enables transactions between users for digital goods and virtual items.
Where applicable, payouts to sellers may be initiated after the successful completion of a transaction and delivery of the purchased digital item or service.
The Company does not offer subscription or recurring payment services; all payments are processed as one-time transactions.
4. Transaction Security and Verification
To protect users and prevent unauthorized activity, we may implement additional verification procedures, including identity verification (KYC), transaction monitoring, and manual reviews where necessary.
In some cases, identity verification is required before processing payments. Completing verification is mandatory for all payout requests.
5. Fees and Pricing Transparency
Any applicable service fees, transaction costs, or processing charges will be clearly displayed before a payment is confirmed.
By confirming a transaction, users acknowledge and agree to the stated fees and charges.
6. Refund Policy
Refunds may be issued under limited circumstances, such as technical errors or failure to deliver purchased items or services within the expected timeframe.
Digital goods or services are usually delivered within hours, though delivery may take up to 14 days in certain technical or operational situations.
If delivery has not occurred within this period, users can request a refund by contacting support.
Approved refunds are typically returned to the original payment method where technically possible.
7. Payouts
7.1. Eligibility
Payouts are available only to users who:
Meet legal age and capacity requirements;
Complete required identity verification;
Use supported payout methods;
Reside in supported jurisdictions.
7.2. Processing Times
Approved payout requests are usually completed within up to 7 business days.
Actual settlement may vary depending on external banks and payment networks.
8. Geographic Availability
Payments and payouts are offered only in jurisdictions where such services are legally permitted and supported by our payment partners.
Services are generally accessible within the European Economic Area (EEA), excluding:
Latvia, Lithuania, Malta, Sweden.
Additional supported countries include, but are not limited to:
Andorra, Armenia, Australia, Bahrain, Canada, Hong Kong, Indonesia, Israel, Malaysia, Moldova, Mongolia, Philippines, Serbia, Switzerland, Thailand, Turkmenistan, UAE, Vietnam, Bolivia, Brazil, Chile, Colombia, Ecuador, South Korea, Kuwait, Mexico, Nepal, New Zealand, Pakistan, Paraguay, Peru, Qatar, Saudi Arabia, South Africa, Sri Lanka, Tajikistan, Uzbekistan.
9. Transaction Monitoring and Compliance
To comply with applicable laws and regulations, the Company implements:
Anti-money laundering (AML) and fraud-prevention measures;
Transaction monitoring;
Restrictions based on location, payment method, or compliance risk.
Transactions may be delayed, rejected, or reviewed when required.
10. Third-Party Payment Providers
All payments and withdrawals are processed by independent third-party providers.
The Company is not responsible for delays, failures, or decisions made by banks, card networks, or payment partners.
Users must adhere to the terms and policies of the relevant payment providers.
11. Policy Updates
We may update this Payment Policy periodically to reflect changes in law, payment methods, or business operations.
The latest version will be posted on the Platform with an updated “Last updated” date.
12. Contact Information
KATMIZ TECH LTD
33 Queen St London
London
England
EC4R 1AP